Get help and support for questions about your service, account, billing, and more.
Our supersmart Virtual Assistant is ready to answer your questions and help troubleshoot issues 24/7.
Get the app.
Get the app to manage your router and home network
Easily manage your router and home network—right from your smartphone. Update Wi-Fi settings, monitor device status, run speed tests, and more.
After you’re all set up with T-Mobile Fiber, the easiest way to manage your network is using the right mobile app.
Google Nest Wifi Pro
Google Nest app
If you're using this router, we recommend downloading its app.
eero Pro 6
What does it mean if the light on my router is red?
Why wasn’t my payment received?
How do I view or change my network password?
How do I troubleshoot issues with my router?
How do I restart my router?
When will T-Mobile Fiber internet be available in my area?